Last updated: 29 September 2026
Your Work Psychologist respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal information.
This policy applies to yourworkpsychologist.com, its associated subdomains, including hub.yourworkpsychologist.com, and the online services, courses and resources we provide through them.
Information We Collect
Depending on how you interact with Your Work Psychologist, we may collect information such as:
- Your name
- Your email address
- Contact information you provide to us
- Information submitted when making an enquiry
- Account and registration information when you join our learning hub
- Courses, programmes or resources you have enrolled in or purchased
- Your progress through online courses or programmes
- Responses to exercises, questionnaires, quizzes or feedback forms, where applicable
- Transaction and payment-related information
- Communications between you and Your Work Psychologist
We may also collect limited technical information about how you use our website and learning hub, such as your browser, device, IP address and website usage information.
How We Use Your Information
We may use your personal information to:
- Provide information, resources and emails that you have requested
- Create and manage your learning hub account
- Register you for courses, programmes or other services
- Provide access to purchased or registered content
- Keep track of your progress through courses and programmes
- Process and administer purchases and payments
- Communicate with you about your account, courses, programmes or purchases
- Respond to questions and enquiries
- Provide customer and technical support
- Send you information about Your Work Psychologist and our services where you have agreed to receive such communication
- Improve our website, courses, programmes, communication and services
- Maintain appropriate business and transaction records
- Meet our legal, regulatory and administrative obligations
Email Communication
If you subscribe to our emails, we may send you educational content, resources, news and information about Your Work Psychologist.
You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.
If you have registered for or purchased a course or programme, we may still need to send you essential service-related communication concerning your account, access, purchase or participation even if you have unsubscribed from general marketing emails.
Online Courses and Learning Hub
When you register for an online course or programme through our learning hub, we may retain information necessary to provide and administer that course.
This may include your enrolment details, course access, progress, completion status and information you choose to submit as part of course activities.
Information you provide while participating in an online course will only be used for purposes reasonably connected to providing, administering and improving the course or programme, unless you have given us permission to use it for another purpose.
Payments
Where you purchase a course, programme or other service, payments may be processed by a third-party payment provider.
Your Work Psychologist may receive information relating to the transaction, such as your name, email address, amount paid, payment status and transaction reference.
Where payment card or banking information is collected directly by a payment provider, that information is processed in accordance with the payment provider's own privacy and security practices.
How We Protect Your Information
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Access to personal information is limited to people and service providers who reasonably require it to provide or administer our services.
No method of storing or transmitting information electronically can be guaranteed to be completely secure. We therefore take reasonable and appropriate measures to protect the information entrusted to us.
How Long We Keep Your Information
We retain personal information only for as long as it is reasonably required for the purpose for which it was collected or where we are required to retain it for legal, accounting, regulatory or legitimate business purposes.
Different types of information may therefore be retained for different periods.
Service Providers
We use third-party service providers to help us operate Your Work Psychologist.
These may include providers of:
- Website and domain hosting
- Learning and course management systems
- Email communication
- Payment processing
- Data storage
- Website analytics
- Technical and administrative services
These providers may process personal information on our behalf where this is necessary to provide their services.
We do not sell your personal information.
Information Processed Outside South Africa
Some of the technology and service providers we use may store or process information outside South Africa.
Where personal information is transferred or processed outside South Africa, we take reasonable steps to ensure that it is handled in accordance with applicable data protection requirements.
Cookies and Similar Technologies
Our website and learning hub may use cookies and similar technologies to help them function properly, remember user preferences, understand how visitors use our services and improve the user experience.
Some third-party services used by the website or learning hub may also place cookies or use similar technologies.
You can control or disable cookies through your browser settings. Disabling some cookies may affect how certain parts of the website or learning hub function.
Your Rights
Your personal information is processed in accordance with applicable South African data protection law, including the Protection of Personal Information Act (POPIA).
Subject to applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request access to your personal information
- Ask us to correct inaccurate or incomplete information
- Request deletion or destruction of personal information where appropriate
- Object to certain processing of your personal information
- Withdraw consent where processing is based on your consent
- Unsubscribe from direct marketing communication
We may need to verify your identity before acting on a request involving your personal information.
Contact Us
If you have questions about this Privacy Policy, would like to exercise any of your privacy rights, or have concerns about how your personal information is handled, please contact:
Your Work Psychologist
Website: yourworkpsychologist.com
Email: jasmine [at] yourworkpsychologist [dot] com
Please replace [at] with @ and [dot] with . when sending an email.
Complaints
If you have a concern about how Your Work Psychologist has handled your personal information, we encourage you to contact us first so that we can try to resolve the matter.
You also have the right to lodge a complaint with the Information Regulator of South Africa.
Information about submitting a POPIA complaint is available from the Information Regulator at inforegulator.org.za.
Changes to This Policy
We may update this Privacy Policy from time to time as our services, technology or legal obligations change.
The current version will be published on this page together with the date on which it was last updated.